Diplomatic Mission: US Embassy, BDSC and Union III

We provided robust and scalable internet support solutions for NATO coalition sites and United States Embassy locations in Iraq, delivering reliable connectivity for over 4,000 residential users. Our project also extended to supporting commercial enterprises, non-US military, NGOs, and other government agencies, all of which require consistent and secure communication networks.

NATO operations in austere environments demand reliable, secure communication. Our solutions ensured that NATO coalition forces in Iraq had continuous access to high-speed internet, essential for operational efficiency and personnel well-being. We prioritised NATO’s needs, ensuring the highest service availability and data security at all times.

Across United States Embassy sites, we deployed an extensive residential internet infrastructure catering to the needs of embassy staff, contractors, and families. In addition, we delivered commercial-grade internet services to more than 10 different entities, ranging from government bodies and NGOs to commercial and military operations, helping them maintain seamless communications in a complex, high-risk environment.

Our round-the-clock technical support was delivered by a highly skilled team comprising multi-national experts and host country specialists, ensuring swift response to any issues that arose. We partnered with local vendors and operated at the national level to ensure service stability and continuity under challenging circumstances. By integrating local expertise, we enhanced responsiveness and strengthened our operational presence.

We offered a corporate-style helpdesk designed for immediate end-user support, ensuring problems were addressed without delay. This was bolstered by value-added services such as cybersecurity monitoring, network optimisation, and user training—tailored to enhance the overall user experience and ensure that communications were always dependable and secure.